The customer experience team at Mount Anvil is committed to providing you, our customers, with quality homes. The whole team is working to achieve one common goal; to ensure that you are satisfied and happy with your new home, from the moment that you make your reservation to the day you move in and beyond.
Head of Customer Experience
Ilan joined Mount Anvil in 2015 and leads the customer experience and service teams at all our London developments. He will be delivering our customer experience and service strategy, looking at our customer journey and how best we deliver and exceed customer expectations.
Ilan has over 18 years’ experience in the public, private and residential sectors and has worked on many high profile London developments. Before joining Mount Anvil, he led the regional experience function at Barratt London, responsible for customer delivery of a number of London developments.
Customer Experience Manager
Adrian joined the customer experience team in September 2016 and comes with similar experience from Barratt London and Countryside Properties.
Adrian is dedicated to working with the whole Mount Anvil team to ensure that what we deliver to our customers is the best journey, from reservation, to presenting the finished product to each customer with pride.
Customer Experience Administrator
Hannah joined Mount Anvil in 2015 and is responsible for supporting the customer experience and service team. Her commitment and high standards ensure that our customers are updated through their purchasing journey from exchange of contracts to completion.
Hannah is also responsible for assisting our customers with choices and selections in their new home.