Customer Experience FAQs

We're here to help

Your Customer Experience team are here to support you from exchange until the day you complete on your property with Mount Anvil. They'll be your main point of contact and can be available to help over the phone, on email or WeChat.

As it gets closer to your completion date (around 1 year prior), you'll be allocated a Customer Experience Manager. Your Customer Experience Manager will be able to support you by introducing finance brokers, mortgage brokers, furnishing companies, interior designers, removals companies and any other helpful introductions to ensure the completion and handover runs smoothly.